Our Story
A Wichita-based furniture shop offering quality pieces for real homes.
A Wichita-based furniture shop offering quality pieces for real homes.
Last updated: January 2025
The Furniture Freaks began with a straightforward idea: quality furniture should not require a luxury budget. Founded in Wichita, Kansas, our company set out to source well-built, design-forward furniture and make it accessible to homeowners across the United States. What started as a small operation with a handful of carefully selected pieces has grown into a trusted online furniture destination serving customers in all 50 states.
We are not a big-box furniture warehouse. We are a focused team that hand-selects every piece in our catalog. Each item is evaluated for construction quality, material durability, design coherence, and value before it is offered to our customers. If a piece does not meet our standards, it does not make it to our website.
Furniture is not just functional. It shapes how you experience your home every day. A well-chosen accent chair transforms a living room from ordinary to inviting. A sturdy nightstand brings order and warmth to a bedroom. A statement piece in the entryway sets the tone for your entire home. We believe that the right furniture, chosen with care, makes a house feel like a home.
We also believe that buying furniture online should be straightforward. No pressure sales tactics, no confusing financing offers, no hidden fees. Honest prices, free shipping, and a 30-day return window. If a piece is not right for your space, you can send it back.
Every product in our catalog goes through a multi-step evaluation before it is listed:
Our catalog is organized into clear categories to help you find the right piece for each room:
We also curate New Arrivals for customers looking for the latest additions, Best Sellers for our most popular pieces, and a Sale section for limited-time discounts on selected items.
Every order ships free to all 50 states. No minimum purchase, no handling fees, no surprise charges at checkout. Most orders are processed within 1-2 business days and delivered within 3-5 business days. You will receive a tracking number by email as soon as your order ships.
We offer a 30-day return window on every purchase. If a piece does not fit your space, does not match your decor, or simply is not what you expected, you can return it in original condition for a full refund. Damaged or defective items are replaced at no cost to you. Read our full Shipping Policy and Return Policy for details.
We answer every customer inquiry personally. No automated chatbots, no offshore call centers. When you email info@thefurniturefreaks.com or call +1(316) 555-0199, you reach our team in Wichita. We handle order questions, shipping inquiries, return requests, and product guidance with the same care we apply to our product selection.
We are based at 1234 E Douglas Ave, Wichita, KS 67211. We operate primarily as an online store, which allows us to keep overhead costs low and pass the savings to our customers through free shipping and competitive pricing.
We do not operate a traditional showroom. Our online catalog is designed to provide all the information you need, including dimensions, materials, care instructions, and detailed product photos. This approach allows us to offer a wider selection than a physical store could display.
Currently, we ship only to the 50 United States. We do not offer international shipping at this time. This allows us to keep shipping free and delivery times predictable.
Most of our furniture requires some assembly. All necessary hardware and step-by-step instructions are included with each piece. Typical assembly time ranges from 15 to 45 minutes depending on the item. No specialized tools are required.
Every product page lists exact dimensions. We recommend measuring your space before ordering, including doorways and stairwells the furniture will pass through. If you are unsure whether a piece will work, contact us and we will help you assess the fit.
We accept returns within 30 days of delivery. Items must be in original condition with all packaging and hardware included. Damaged or defective items are replaced at no cost. Read our full Return Policy for details.
We are always happy to hear from our customers. Whether you have a question about a product, an order, or a return, our team is here to help.
Phone: +1(316) 555-0199
Email: info@thefurniturefreaks.com
Address: 1234 E Douglas Ave, Wichita, KS 67211
Hours: Monday - Friday, 9AM - 6PM CST